Terms & Conditions

Welcome to Noir Luxe Transportation LLC. By booking our services or using our website www.NoirLuxeTransportationLLC.com, you agree to the following terms and conditions. Please read them carefully.

1. Reservations and Payment

  • All reservations require accurate trip details including dates, times, pickup/drop-off locations, and passenger information.

  • Payment terms will be outlined during booking. Certain reservations may require a deposit or full prepayment.

  • Accepted payment methods include major credit cards and approved corporate accounts.

2. Cancellations and Refunds

  • Deposits are non-refundable.
    Cancellations made more than 72 hours before the scheduled trip may result in a partial refund (excluding deposit).
    Cancellations made within 24 hours of the trip are non-refundable in full.

  • Specific cancellation policies will be provided at the time of booking.

3. Service Rules

  • The Client is responsible for providing accurate trip details and complying with all company policies.

  • Any damages caused by the Client or their guests to the vehicle will result in additional charges.

  • Smoking is permitted; however, any smoking-related damages (burns, stains, or lingering odor requiring professional cleaning) will incur an additional fine.

  • The use of illegal substances is strictly prohibited in all Company vehicles.

  • Food and beverages may be restricted to preserve vehicle cleanliness and quality.

  • Noir Luxe reserves the right to refuse service to any passenger who poses a safety or security risk.

4. Delays and Liability

  • While we strive for punctuality, Noir Luxe Transportation is not responsible for delays caused by weather, traffic, road closures, or circumstances beyond our control.

  • Our liability for any claim is limited to the amount paid for the reservation in question.

5. Passenger Conduct

  • Passengers are expected to treat chauffeurs and vehicles with respect.

  • Any damage caused to a vehicle by a passenger may result in repair charges.

6. Privacy and Data Protection

  • Personal information is handled in accordance with our Privacy Policy.

7. Changes to These Terms

  • We may update these Terms & Conditions at any time. The most current version will always be available on our website.